At Smiling Surprise, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

Information We Collect

When you use our website, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and order details. This information is collected only when you voluntarily provide it, such as when placing an order, contacting us, or subscribing to updates.

We may also collect basic non personal information like browser type, device information, and pages visited. This helps us understand how our website is used and improve the customer experience.

How We Use Your Information

Your information is used only for purposes related to your order and experience with Smiling Surprise. This includes processing orders, personalizing gift bundles, shipping products, providing customer support, sending order updates, and improving our services.

We do not sell, rent, or trade your personal information to third parties.

Payment Information

All payments on Smiling Surprise are processed through secure third party payment providers. We do not store or have access to your full payment details such as credit or debit card numbers.

Sharing of Information

Your information may be shared only with trusted service providers who help us operate our business, such as payment processors and shipping partners. These partners are required to keep your information secure and use it only for necessary services.

Data Security

We take reasonable steps to protect your personal information. Our website uses secure technology to help prevent unauthorized access, misuse, or disclosure of data. While no system is completely secure, we continuously work to protect your information.

Cookies

Smiling Surprise may use cookies to improve website functionality and user experience. Cookies help us understand visitor behavior and remember preferences. You can control or disable cookies through your browser settings if you choose.

Your Rights

You have the right to access, update, or request deletion of your personal information. If you have questions or concerns about your data, you may contact us using the details provided on our website.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Smiling Surprise through our official contact channels listed on the website.